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Quality at UICO

For our customers, the UICO Quality Management System is structured on the internationally known ISO 9001:2015 standard.

Our objective is to provide our customers with quality products they require while continuously improving our systems to exceed expectations. The scope of the system includes design, customization and supply of displays, embedded solutions, and related technologies to business-to-business customers. The organization provides a customer centric, process-orientated approach to product development while incorporating corrective action management to address all issues and concerns.

 

The principles of our Quality Management System are:

 

  • Customer focus

  • Leadership

  • Engagement of people

  • Process approach

  • Improvement 

  • Evidence-based decision making 

  • Relationship management

UICO duraTOUCH ISO 9001 Registered

Being ISO 9001 certified since 2008, ensures our customers they will receive consistent quality products and services.

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Environmental Policy

UICO, LLC is committed to being an industry leader in minimizing the impact of our activities on the environment. We will strive to improve our environmental performance over time and to initiate additional projects and activities that will further reduce our impacts on the environment.
The key points of its strategy to achieve this are: 
Actively promote recycling both internally and amongst our customers and suppliers,
Minimize waste by evaluating operations and ensuring we are as efficient as possible,

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Minimize toxic emissions through the selection of power requirement,

Train our employees on our environmental policy and empower them to contribute and participate,

Meet or exceed environmental legislation that relates to the Company.

REACH Compliance

UICO, LLC products do not contain any of the substances mentioned on the EU REACH regulation (EC) No 1907/2006 candidate substance list. Compliance can be verified via internal design controls, supplier (or sub-supplier) declarations and/or analytical testing.

The Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) regulation sets bans, limitations, and notification requirements for chemicals, heavy metals, and other harmful substances. The regulation covers consumer products imported to or manufactured in the European Union.

This declaration is based on our analysis, vendor supplied analysis, material certifications, or laboratory tests of the component materials used in the manufacturing of our products. UICO, LLC believes to the best of our knowledge that the above statements are accurate and the statements and certifications of suppliers or service providers, Supplier Code of Conduct that UICO, LLC relies upon in the preparation of this statement.

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Ozone Depleting Substances (ODC)

UICO LLC warrants ODC-Class 1 or ODC-Class 2 substances are not used in the manufacturing process and/or contained in their products for the part numbers. UICO LLC has fully eliminated the use of ODC-Class 1 and ODC-Class 2 substances in our manufacturing processes or products.

UICO, LLC works to ensure Class 1 and Class 2 ODC's are not used in the process or contained in the products supplied. In compliance with our ODC-free policy and applicable laws and regulations have been verified via internal design controls, supplier (or sub-supplier) declarations, and/or analytical testing. In compliance with our ODC-free policy and applicable laws and regulations have been verified via internal design controls, supplier (or sub-supplier) declarations, and/or analytical testing. We are aware that each country in which we manufacture our products has ratified or otherwise complies with the Montreal Protocol on Substances that Deplete the Ozone Layer (the “Montreal Protocol”).

 

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UICO, LLC has eliminated ODS from our products and supply chain as required by the United States, Department of Treasury, Internal Revenue Service Rules and Regulations, 26 CFR parts 52 and 602, specifically 26 CFR 52.4682-3 (e)(2) regarding the amount of Ozone Depleting Chemicals (ODCs) NXP uses in the manufacturing of products. For purposes of this declaration letter, ODCs are those substances listed in IRS Regulation §52.4682, as listed in “Attachment A – ODC Usage Statement."

PFOS & PFOA

UICO, LLC is committed to ensuring our products do not contain, Perfluoro octane sulfonates (PFOS) as identified in the Regulation (EU) 2019/1021 of the European parliament and of the council of 20 June 2019 on persistent organic pollutants nor contain (PFOA) Perfluorooctanoic acid as identified in EU Directive (EU) 2020/784 of 8 April 2020 amending Annex I to

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Regulation (EU) 2019/1021 of the European Parliament and of the Council regarding the listing of perfluorooctanoic acid (PFOA), its salts and PFOA-related compounds (Text with EEA relevance).  This statement is to the best of our knowledge and is based upon a review of our manufacturing records, technical information, and information provided by material suppliers.

RoHS 3 Compliance Statement

UICO, LLC certifies that all products manufactured by UICO, are RoHS3 Compliant within the definition and restrictions defined under EU Directives 2011/65/EU and 2015/863/EU of the European Parliament. Components must be handled, stored, transported, and disposed of in accordance with applicable laws, rules, and regulations. Said products have no intentional addition of:

• Lead (Pb)

• Cadmium (Cd)

• Mercury (Hg)

• Hexavalent Chromium (Cr)

• Polybrominated Biphenyls (PBB)

• Polybrominated Diphenyl Ethers (PBDE)

• Bis (2Uethylhexyl) Phthalate (DEHP)

• Butyl Benzyl Phthalate (BBP)

• Dibutyl Phthalate (DBP)

• Di isobutyl Phthalate (DIBP)

 

Any trace impurities of these substances are below the threshold limits as specified by the

RoHS directive: specifically, Cr+6, Hg, Pb, PBB, PBDE, DEHP, BBP, DBP, DIBP do not exceed

1000 ppm (0.1%) and Cd does not exceed 100 ppm (0.01%).

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Conflict-Free Mineral

UICO, LLC is committed to ensuring we are not sourcing minerals (tin, tantalum, tungsten, gold) that fund armed groups in the Democratic Republic of Congo (DRC) and adjoining countries. We do not ban sourcing of minerals from this region because such a policy may harm legitimate miners.
As Tantalum, Tin, Tungsten and Gold are essential for our manufacturing process we have a due diligence program in place to map our supply chain and trace the origin of these materials. We require smelters within our supply chain to take part in the Responsible Minerals Initiative (RMI), formerly Conflict-Free Sourcing Initiative (CFSI) or equivalent smelter audit initiatives. In this way we do our best to obtain validated assurance that metals within our supply chain are conflict-free.
While some of the 3TG materials are intentionally added or used in the product and remain, UICO, LLC continues working to identify the smelters in our supply chain source for the 3TG from the covered countries, per the SEC terms. We have determined the smelters in our supply chain source of the 3TG are not from conflict-affected and high-

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risk areas. None of our 3TG (necessary to the functionality or production of your products) originate from recycled or scrap sources. We require 100% of our relevant suppliers to provide a response to annual supply chain surveys. From responses we have identified all the smelters supplying the 3TG to our supply chain and they are reported as required per our customer declaration upon request.

We do require our direct suppliers to be DRC conflict-free. We do require our direct suppliers to source the 3TG from smelters whose due diligence practices have been validated by an independent third-party audit program. We have implemented due diligence measures for conflict-free sourcing. We do review due diligence information received from our suppliers against our company’s expectations and the process includes corrective action management.

This declaration is based on our analysis, vendor supplied analysis, material certifications, or laboratory tests of the component materials used in the manufacturing of our products. UICO, LLC believes to the best of our knowledge that the above statements are accurate and the statements and certifications of suppliers or service providers, Supplier Code of Conduct that UICO, LLC relies upon in the preparation of this statement.

WHAT PEOPLE SAY

Michael W., Senior Product Design Engineer

UICO truly acted as an extension of our engineering team, from design to production we were paired with an engineering to help us launch and integrate their touchscreen into our product.

Sara M., Director of Procurement

Working with UICO has been a pleasure,  they are very responsive and go above and beyond to satisfy our needs while delivering a quality product.  UICO is our go to supplier for touchscreens.

Steve S., Director of Product Management and User Experience

The users of our products have said that our kiosks have the best touchscreens, very bright and works with thick gloves,  I always tell them it is because UICO’s touchscreens products are what makes our product so great.

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